Senior IT Operations Analyst - Global Manufacturing

The hiring company is s a global manufacturing company, providing services for industrial customers worldwide. With a global presence including operations in Thailand, the company supports customers through innovative solutions and a strong focus on quality, reliability, and cost efficiency.

Provide first-level and second-level IT support for hardware, software, and network issues. Monitor and maintain IT systems to ensure optimal performance and minimal downtime. Respond promptly to helpdesk tickets and resolve technical issues effectively. Install, configure, and maintain computer systems and software applications. Collaborate with team members to implement IT projects and system upgrades. Ensure IT security protocols are followed and assist with troubleshooting security-related issues. Document technical processes and provide user training as required.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Gift Petto on …

• Bachelor's degree in IT or related field
• 3-5 years of experience in IT support or helpdesk
• Basic knowledge of: Windows, Microsoft 365, and user management, Networking and infrastructure, ERP systems (any platform)
• Good troubleshooting and communication skills
• Ability to work in a fast-paced environment

• Competitive salary.
• Attractive benefits package, including a Provident Fund, KPI Bonus, Incentive Bonus, and Allowances.
• Comprehensive group insurance coverage.
• Opportunity to work in a permanent role within the industrial/manufacturing sector.
• Supportive company culture with a focus on professional development.