Teamleader Dispatch

Global leader in specialized logistics and transportation solutions. The company supports time-critical shipments across healthcare, life sciences and other highly regulated industries, ensuring products reach their destination safely, securely and on time.

Led the daily operations of dispatch and driver teams, ensuring smooth workflows and optimal resource planning
Managed and developed vendor partnerships, including sourcing, onboarding, performance reviews, and cost negotiations
Ensured exceptional service levels and quick resolution of operational issues
Oversaw compliance with ADR, Air Cargo Security, GDP, AEO, and other regulatory requirements
Coordinated shift planning and maintained 24/7 operational coverage
Drove continuous improvement initiatives and implemented operational changes where needed
Managed KPI tracking, reporting, CAPA follow-up, and quality performance
Supported recruitment, onboarding, training, and performance management of team members
Developed contingency plans and acted as the first escalation point for urgent out-of-hours incidents
Collaborated closely with leadership on customer satisfaction, operational performance, and strategic improvements

• 5+ years of hands-on operations experience
• Dutch, English and French fluent
• Solid background in dispatching, warehousing, and temperature-controlled logistics
• Experienced in live animal handling
• Strong knowledge of ADR, Air Cargo Security, GDP & AEO regulations
• Skilled in warehouse operations, dispatch coordination, and logistics processes
• Proven track record in managing supplier and vendor relationships
• Comfortable being on-call for urgent situations when needed
• Flexible and adaptable, with availability for shift work (06:00-19:00)
• Able to work independently while thriving in a fast-paced team environment

• Career impact: A visible management position with autonomy and opportunities to shape operations.
• Dynamic environment: Work in a fast-paced logistics setting where every day brings new challenges and opportunities to improve processes.
• Competitive salary package with attractive extra-legal benefits
• Annual bonus opportunity
• Health and insurance benefits
• A dynamic leadership role with significant autonomy and responsibility