Salesforce consultant - Consulting firm

the client is a leading international professional services and consulting firm that supports organisations in their digital transformation journey. Working with both local and multinational clients, you will help businesses optimise their commercial, marketing and customer service processes through innovative CRM solutions.

This role offers the opportunity to work on large-scale transformation programmes, collaborate with multidisciplinary teams and contribute to projects that have a tangible impact on clients' business performance.

As Salesforce Consultant, you will have the fllowing responsibilities:

Partner with Belgian and international organisations to analyse business challenges across Sales, Marketing and Customer Service. Translate business needs into effective CRM solutions, supporting clients throughout their digital transformation journey. Lead or own specific workstreams while collaborating closely with functional and technical consultants to ensure successful project d…

At least 3 years of experience working with Salesforce in either a functional or technical consulting role. Proven involvement in several CRM implementation projects from analysis through delivery. Good understanding of customer relationship management processes and commercial business operations. Ability to translate commercial objectives and business requirements into practical technical solutions. Familiarity with Sales, Marketing and/or Customer Service functions. Experience working in Agile environments is considered an advantage. Strong analytical mindset with excellent problem-solving s…

You will join a recognised global consulting organisation known for supporting clients on complex business and technology transformation programmes. The team specialises in helping companies improve every stage of the customer journey by combining business expertise, technology and innovation.

Projects focus on enhancing sales effectiveness, customer service excellence and marketing performance through modern CRM platforms, while offering consultants continuous learning, international exposure and opportunities to grow their careers.