Product Manager & Technical Support Engineer Textile Division

Onze klant is een toonaangevend chemiebedrijf dat wereldwijd hoogwaardige latexproducten levert. In een teamgerichte en veilige werkomgeving draag je als productiearbeider direct bij aan het maken van essentiële polymeren die in tal van toepassingen worden gebruikt.

We are looking for a Product Manager & Technical Support Engineer for our Textile Division (EMEA). In this hybrid role, you combine strategic product management with hands-on technical support. You act as a key link between customers, Sales, R&D, and Operations, ensuring our products meet market needs and perform optimally in real-life applications.

Your responsibilities

Manage and develop the product portfolio throughout its full lifecycle (from concept to phase-out) in close collaboration with R&D

Translate market needs and customer feedback into product requirements and development priorities

Define product positioning, value propositions, and technical differentiators

Coordinate product launches, updates, and discontinuations across departments

Monitor product performance, competitiveness, and profitability

Provide technical expertise and training to internal stakeholders

Technical & Application Support:

Deliver on-site and remote technical support (machine trials, testing, troubleshooting)

Support customers during industrial trials and start-ups

Analyze technical issues, identify root causes, and implement sustainable solutions

Prepare and maintain technical documentation and reports

Act as escalation point for complex technical issues

Collaboration:

Act as technical interface between customers and internal teams

Collect and structure customer feedback for continuous improvement

Support Sales during customer meetings and project discussions

Participate in customer visits, exhibitions, and industry events

Who are you?

You hold a Bachelor's or Master's degree in Materials Science, Chemistry, Textile Technology, or a related field

You have experience in product management, technical support, or application engineering within an industrial environment

You are analytical, hands-on, and solution-oriented

You combine strategic thinking with a practical, customer-focused approach

You communicate clearly with both technical and commercial stakeholders

You enjoy working in an international environment and are willing to travel regularly within EMEA

You are fluent in English (additional European languages are a plus)

What do we offer?

A key hybrid role with strong impact on product success and customer satisfaction

An international position with exposure across the EMEA region

Close collaboration with R&D and direct influence on product development

You will receive thorough training and onboarding.

An attractive salary package with additional legal benefits.

There is no collective holiday period: vacation days are taken in consultation with the team.

You will join a company where human values and team spirit are highly important.