Employé Administratif h/f/x

Security wereld in België en Nederland.

• Reporting and service data management:
• • Provide timely and accurate reporting based on service tickets.
• • Search, verify and consolidate the relevant information contained in tickets.
• • Prepare SLA reports, KPI reports, dashboards and clear management information.
• • Ensure the quality, completeness, consistency and currency of reporting data.
• Reporting process improvement and automation:
• • Improve and automate the current reporting processes, which are still partly manual.
• • Use advanced Microsoft Excel functionalities to optimize data processing and reporting.
• • Identify automation opportunities using Power Automate and, where relevant, VBA.
• • Maintain dashboards and contribute to continuous improvement initiatives.
• Service Delivery support:
• • Support the Services Delivery team with administrative and analytical tasks.
• • Translate operational data into accurate and understandable information for internal stakeholders and management.
• • Organize…

Education, Knowledge & Work Experience: • Relevant higher education or ongoing studies in office management, business management, administration, data analysis or a related field. • Strong knowledge of Microsoft Excel, including PivotTables, advanced formulas, data modelling and dashboarding. • Strong analytical skills and experience with data analysis. • Experience with KPI development, SLA reporting and data quality management is an asset. • Knowledge of ITIL processes and experience with CMDB environments are assets. • Experience with Power Automate, VBA, Grafana or similar tools is an asse…

Van € 2.800 tot € 3.500 per jaar

Practical information:

• • Work location: Schaerbeek, Brussels.
• • Minimum half-time availability.
• • The position is open to an internship or junior profile, with the possibility of permanent employment for the right candidate.

Continious Learning &Growth

Develop your expertise in reporting, automation, business intelligence, and service management while working with modern Microsoft technologies.

Career Opportunities

This position is open to junior professionals and interns, with the possibility of a permanent role for high-performing candidates.