Customer Service Representative BeNeLux

About the role The purpose of this role is to manage and optimize customer relationships and order fulfillment within the European Customer Service team. Operating in a professional capacity, the successful candidate will drive customer satisfaction, coordinate cross-functional processes, and independently develop an assigned customer base to support overall business success. This position operates under a hybrid work arrangement.

• Key Responsibilities
• Act as the primary point of contact for all business customer inquiries regarding label solutions.

• Manage end-to-end order processing, pricing alignment, and delivery schedule coordination.

• Collaborate actively with field sales, logistics, and production teams to ensure smooth and seamless customer service.

• Take independent responsibility for managing and developing your assigned customer base with a focus on success and goal-oriented growth.

• Work cross-border with international teams to build strong, lasting relationships wi…