Customer Service Medewerker

FunctieVivaldis Office is looking for a Customer Service Officer for our client in Hasselt. Our client is specialised in incident management and roadside assistance. Feel free to take a look at the vacancy! If you have any questions, you can reach us by phone on Toon nummer+3211 94 81 56.

• Your duties as a customer service officer will include:You'll respond to incoming phone calls and mails;
• You'll gather the necessary information and check it's accuracy and completeness;
• You'll provide the needed technical support and communicate with the workshops;
• You'll update all the involved parties;
• You'll monitor the agreements;
• You'll follow the contract-related issues up and respect the imposed deadlines.
• ProfielAs a customer service officer you can recognise yourself in the criteria below:

• Preferably you have gained a first experience in customer service;
• You can easily work with the computer, especially with MS Office;
• You're a social person with strong communication skills;
• You have atte…